Steps and facts
- Choose a role-play or knowledge quiz for the business and situation you want to practice.
- AI acts as a customer. Practice discovery questions, accurate knowledge answers, objections and handoff decisions.
- Coaching and grading are separate from the live customer conversation; finish the exercise before evaluating.
- Choose Finish & evaluate to review the scorecard, strengths, improvements and pass/fail history.
- Training is not proof that a live channel works. Test real channel delivery separately before enabling automated sending.