CCatchGrow Docs

OFFICIAL PRODUCT GUIDE

AI balance, payments and usage

Open Billing & Usage. Balance is total credit; Reserved covers requests in progress; Available is the amount that can be spent.

Updated October 2, 2026

Steps and facts

  1. Open Billing & Usage. Balance is total credit; Reserved covers requests in progress; Available is the amount that can be spent.
  2. AI services are supplied by CatchGrow and billed from workspace credit. New workspaces receive the configured one-time $0.50 starting credit; existing workspaces do not automatically receive it again.
  3. Owners and admins can add funds in USD through Stripe when online payment is available. Follow the minimum and maximum shown in the interface.
  4. After checkout, verify the confirmed payment in Payment history and the new Available balance. A return from Stripe alone does not confirm success.
  5. Review Usage summary by date, provider, model, channel and service; check Balance history for credits, charges and adjustments. Billing dates use UTC.
  6. A low balance, usage limit or pause can stop new AI work. Refunds and disputes can reduce credit or create an outstanding amount that later funds cover first.
  7. A website's size is not the same as chat usage. Each answer retrieves relevant content rather than sending the whole site. An additional sitemap-page tariff is not currently published; do not invent plan prices or fees.

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