Steps and facts
- E-commerce: answer product, price, delivery and returns questions from verified knowledge; show up to six relevant product cards and collect buying intent. Stock and prices are only as current as the supplied data.
- Service companies and agencies: explain services and packages, ask about the customer's need, qualify the request and send custom pricing or project scope to a teammate.
- Restaurants and hospitality: answer menu, opening-hours, location and policy questions; collect a booking request for staff. Confirmed reservations require an actual connected booking system.
- Hotels and travel: explain published packages and requirements, ask for dates and preferences, and pass the request to the team. Live availability is not assumed.
- Real estate: share published listing details and links, collect budget and preferences, and route viewing requests to an agent. Listings must be kept current.
- Education and training: explain courses, formats, schedules and enrollment steps, qualify interest, and hand off enrollment decisions.
- Clinics and wellness: provide approved administrative information, hours, services and contact steps. The assistant must not diagnose, prescribe or provide individualized medical decisions.
- B2B and SaaS: explain features and integration requirements, discover workflow needs, show a relevant use case, and route demo or commercial discussions to sales.
- Local shops and automotive services: answer catalog and service questions, collect requirements and contact information, and direct the customer to the right team.
- Support teams: keep questions in one Inbox, use approved FAQ, transfer difficult cases to a human, and track the linked ticket and next action.
- To evaluate fit, share your business type, common customer questions, channels and current response process. Start with one workflow and measure response time, qualified leads and successful handoffs. CatchGrow does not guarantee sales or a fixed revenue increase.
- The AI consultant gives short answers and asks one relevant question at a time to understand the customer’s business, workflow and stated difficulty. It explains a concrete example using your published facts and suggests your approved next step. Configure accurate offers, pricing, trial terms and contact details in knowledge; another workspace never inherits CatchGrow’s persona or offers.